FAQs

Who are Escape Rooms for?
Anyone can enjoy escape rooms! They are perfect for team building, birthday parties, family night, date night, girl’s night, guy’s night, youth groups, church groups, sports groups…you name it! Come see us and let us help you create some special memories!
How many players per room?
Each of our rooms can accommodate up to 10 people except Jack the Ripper, which can hold up to 5 people. Single players are welcome and it is not necessary to make up the full number of players in order to participate. We will match you up with other players on arrival in order to play.
Can our group play alone?
Yes, but it requires you to purchase all available tickets for the specific time slot you wish to participate. If you cannot purchase all the tickets, someone else has already purchased some and you will need to find another time slot.
How do I book a corporate event or private party?
Please call (904) 853-6192 or email us at events@mindbenderescaperooms.com and one of our event specialists will be happy to assist you.
What are the age limits?
All ages are welcome and will have a blast at Mind Benders! However, please be aware that most of our puzzles are created with ages 12 and up in mind. We are creating a special escape room for younger guests but our current rooms require that players 15 years of age or under must be accompanied by an adult. *Anyone under 15 is welcome to experience any of our games by themselves but you must book the entire room. Please call (904) 853-6192 for more information.
Are the doors actually locked?
No. For safety reasons, the doors are always unlocked and players are able to leave at any time. To “escape” the room, you must accomplish your mission before the time runs out.
Are the rooms monitored?
Yes. Your room’s “Escape Artist” will be monitoring the room at all times and you will be able to communicate with them. You will also be able to get up to 3 clues if you get stuck. TIP: If you are really stuck you may be able to talk your escape artist into giving you an extra clue. :)
Do you offer refunds?
No, we do not offer refunds. However, games can be re-scheduled within 24 hours of booking.
What are your hours?
Sunday-Thursday: 1:00pm - 8:00pm Friday & Saturday: 10:00am - 11:00pm
When do I need to arrive?
It is VERY important that you arrive early. We recommend you arrive at least 15 minutes before your scheduled time. Room doors cannot be opened once a game has started.
What do I need to wear?
Please wear comfortable clothes. Shirts and shoes are required. It is rather chilly in the building so if you tend to get cold you may want to bring a sweater or jacket just in case.
How much does it cost?
The costs are $30 per person, $33 for The Wood Shed. However, please follow us on Facebook and Instagram for promotions, contests, and specials.
What are the difficulty level of the rooms?
If you have never done an escape room before and would like to start with our easiest room we would suggest Captain Mayhem’s Revenge. If you are an old pro at these or love a challenge Jack the Ripper or The Wood Shed would be your game. Escape rooms, in general, are difficult and the percentages of people escaping are usually low. But, on a scale of 1-5, 5 being the most difficult… The Wood Shed - 5 Jack the Ripper - 4 The Jewel Heist - 4.5 Captain Mayhem's Revenge - 3

We reserve the right to refuse admission to anyone suspected of being intoxicated or under the influence of drugs or alcohol. No refunds will be given.


Rules Video Transcript:

Here at Mind Bender Escape Rooms we want you to have the safest, most exhilarating experience possible. That way you will be alive to come back and do it again!

So, we have a few simple rules for you to follow before you begin your adventure.

Please utilize the lockers provided to secure your personal items such as jackets, purses or cameras. No cell phones, use of the internet, or audio/video recording devices are allowed in the rooms at any time.

Please be respectful and courteous to your other teammates. Absolutely, no smoking, eating or drinking during any of our games.

Some props are small and may make their way into your pockets during a game. Please make sure you have not inadvertently left the group coming in after you at an immediate disadvantage. Double check your person before exiting the room and leave with only a victory!

Now here are some helpful tips on the road to victory:

Keep this motto in mind. “Brains over brawn!” Physical strength is not necessary to escape any of our rooms. If something doesn’t open easily try another way. Please refrain from damaging any of the decorations, props, or more importantly, YOURSELF!

The key to a successful escape is communication and teamwork. Working together is a necessity in securing a win and landing a spot on our coveted leader board. Not to mention the bragging rights on social media.

Remember to search every nook and cranny. Clues may turn up in the most unlikely places.

That being said, some decorations are bolted down, glued, or otherwise secured for your safety and not meant to be pulled, yanked, or climbed on. No clues will be in out of reach places, on ceilings or in otherwise dangerous places, such as, live electrical outlets or A/C ducts. Please refrain from disturbing any of these areas.

Also, don’t forget to use the 3 clues provided. It could mean the difference in escaping and getting locked in the room FOREVERRRRR… Just kidding! Remember the doors are not actually locked. If at any time you are feeling uneasy or need to leave during a game, please proceed to the nearest exit.

Oh, and the most important thing of all. HAVE FUN!!

We hope you have a wonderful time and welcome to Mind Bender Escape Rooms! Good Luck!!